Refund Policy
Overview
This Refund Policy explains returns and refunds for orders placed on Mjcfbuy, operated by MARY JAME CLOTHES FASHION LIMITED. Your statutory rights under UK law are not affected.
Eligibility
Most items can be returned within 30 days of delivery if unused, unwashed, and in original condition with tags and packaging.
How to request a return
Email support@mjcfbuy.com with your order number and reason for return. Our team will share return instructions.
Refund timing
After we receive and inspect your return, refunds are issued to the original payment method where possible, typically within 5-10 business days depending on your payment provider.
Faulty or incorrect items
If you receive a damaged, faulty, or incorrect item, contact us with photos and your order number so we can resolve it quickly.